Launched in 2018 with a Canada-wide journey insurance coverage product, the corporate now sells a number of insurance coverage merchandise in Canada, in addition to 30 US states. Goose Insurance coverage has greater than 100,000 clients in each nations and skilled 400% development year-over-year.
“We went from one product in 2018, to 9 merchandise in 2020, to 25 merchandise in 2022,” defined Omar Kaywan (pictured), Goose Insurance coverage’s co-founder and head of development. “We’re seeing vital development and we’re excited for what the long run holds … as now we have formidable targets to realize.”
The corporate is a lean operation, with simply 20 workers, a few of whom are licensed brokers within the US and Canada. Goose Insurance coverage has raised about $5.8 million of seed cash to date and is in search of US$10 million for its Collection A financing, which is anticipated to shut “very, very quickly,” Kaywan mentioned.
Goose Insurance coverage works with carriers together with AIG, Occidental Life, IMG and Markel, amongst others.
Goose Insurance coverage is a chief instance of an insurtech, Kaywan defined, as a result of it’s an all-digital enterprise that permits shoppers to make use of their cellphones to purchase insurance coverage.
Customers obtain the Goose Insurance coverage app and enroll to allow them to get entry to the insurance coverage merchandise that Goose carries.
“As soon as that’s completed, then you should buy no matter insurance coverage is on the market to you in that state, in addition to no matter insurance coverage merchandise you might be eligible for that you simply want,” Kaywan mentioned.
Premiums are collected within the 60 seconds to 5 minutes it takes a consumer, on common, to purchase a coverage on the app. In line with Kaywan, this consists of somebody shopping for journey insurance coverage for per week and the extra involving life insurance coverage course of the place the consumer solutions a number of questions first, which may take between 5-6 minutes.
Insurtechs, resembling Lemonade, have made comparable strides in digital insurance coverage choices, however Kaywan identified that Lemonade customers depend on the corporate’s net platform to make their purchases, however Goose Insurance coverage is all digital and in addition retains human interplay within the combine.
“[About] 90% of our transactions are completed by means of self-serve, however there are some shoppers that need assistance,” Kaywan mentioned. “We’ve got a licensed agent in each single state that’s out there to assist them with any questions that they could have.”
Kaywan factors out too that the corporate as an MGA/MGU additionally works with carriers, not like Lemonade, and has choices in a number of traces.
Cell is healthier
Having a cell app to deal with insurance coverage is a significantly better possibility, Kaywan mentioned, as a result of it allows immediacy and fast service.
“We’re seeing a pattern the place individuals need that on-demand service and … they need to have the ability to do it themselves,” he noticed. “They need to have the ability to do it instantly and so they need to have the ability to do it at their fingertips, and that’s really the expertise that Goose is delivering finish to finish.”
Goose’s principals constructed the app from scratch with its personal proprietary know-how. It really works with its personal back-end logic and makes use of totally different APIs and gateways that hyperlink up through the signup course of, Kaywan mentioned. There’s no AI or machine studying within the combine. Somewhat, Goose makes use of first-party and third-party information, and it has constructed its personal information warehouse that lets it establish shoppers and ship related merchandise and experiences that they could need.
“You have got the power to routinely, primarily based on the knowledge that you simply present, determine which merchandise you might be eligible for and which merchandise you should buy, primarily based in your location, age and some different issues,” Kaywan famous.
Inflation, and development
With inflation and family bank card debt on the rise, Kaywan argues that the time is ripe for an organization resembling his that gives insurance coverage for journey and different distinctive wants.
Goose Insurance coverage stands out, he mentioned, as a result of it offers shoppers large energy to purchase protection after they want it.
“What makes us a problem on this trade is the truth that we’re placing the ability again in shoppers’ arms,” he mentioned. “We’re really delivering a handy approach for patrons to purchase insurance coverage that’s immediately issued.”